Data Security and Privacy Principles
In line with KVKK (Law No. 6698) and health legislation
1. Identity of the Data Controller
In accordance with the Personal Data Protection Law No. 6698 (“KVKK”) and related legislation, as Dental Operating Room (the “Clinic / Center”), acting as data controller, we process, store and protect your personal data in compliance with the law and the principle of good faith.
2. Personal Data We Process
When you receive healthcare services from our clinic, make an appointment, visit our website or use our communication channels, the following categories of your personal data may be processed:
- Identity Information: First name, last name, Turkish ID number, date of birth, gender.
- Contact Information: Telephone number, email address, residential/full address.
- Health Data and Special Categories of Personal Data: Oral and dental health history, information on suitability for general anesthesia or sedation, existing systemic conditions, allergies, current medications, radiological images and treatment plans.
- Appointment and Transaction Data: Appointment date, requested physician/treatment type, notes entered in forms.
- Transaction Security and Digital Data: IP address, on-site browsing logs, cookie records.
3. Purposes of Processing Personal Data
Your personal data is processed for the following purposes:
- Safely planning and carrying out dental treatment under general anesthesia and sedation,
- Providing medical diagnosis, treatment and care services in full,
- Creating and confirming appointment records,
- Fulfilling legal obligations arising from the regulations of the Ministry of Health and other relevant public authorities,
- Carrying out anesthesia risk assessments and physician consultations before medical procedures,
- Measuring patient satisfaction and improving the quality of healthcare services.
4. Transfer of Personal Data
In accordance with Articles 8 and 9 of the KVKK and Ministry of Health regulations, your personal data may be shared only with:
- The Ministry of Health of the Republic of Türkiye and its affiliated units,
- Authorized judicial and administrative authorities and legally authorized public institutions and organizations,
- Specialist physicians from whom a consultation is requested and contracted operating room/hospital facility providers,
- The IT infrastructure and software support providers whose services we use.
5. Method and Legal Basis of Personal Data Collection
Your personal data is collected electronically and physically through the appointment and contact forms on our website, telephone calls, email correspondence, clinical examinations and paper forms. This data is processed on the legal bases set out in Article 5/2 of the KVKK (being expressly provided for by law, performance of a contract, and compliance with the data controller’s legal obligations) and on the legal bases for processing special categories of data for the protection of public health and for medical diagnosis/treatment.
6. Your Rights as a Data Subject (KVKK Article 11)
Under Article 11 of the KVKK, as a data subject you have the right to apply to our clinic to:
- Learn whether your personal data is being processed,
- Request information about the processing if your personal data has been processed,
- Learn the purpose of processing your personal data and whether it is used in line with that purpose,
- Know the third parties in Türkiye or abroad to whom your personal data has been transferred,
- Request correction of your personal data if it has been processed incompletely or inaccurately,
- Request the erasure or destruction of your data within the framework of the conditions set out in Article 7 of the KVKK.
7. Applications and Contact
You may submit requests regarding your rights in writing, together with documents verifying your identity, in person at our clinic, or send them to our center via our registered contact email address.